Short-Term Certificate: (SCERT-CSS)
About the Program
The Computer Information Systems Computer Support Specialist Short-Term Certificate program is designed to provide a solid foundation in the fundamental skills that are generally required to analyze system requirements and design solutions, and or support and manage the application of technology resources. Degree concentrations include core courses of information systems fundamentals, database systems, networking, web systems and software development.
Description: Computer Support Specialists provide technical assistance, support, and advice to users. These troubleshooters diagnose problems and provide technical support for hardware, software, and IT systems.
A person in this occupation applies computer software and technology to business related matters. Typical support specialist tasks include analyzing and solving business problems by creating a computerized system using microcomputer application software (e.g. word processor, spreadsheets, databases, presentation, web development, etc.) to write a custom program or integrate multiple software applications. Students are also prepared to interface with users and functions as an integral part of an IT support team.
This Program Offers:
- Short-Term Certificate: 27 credit hours
Certificate Goals
- Provide basic foundation and practical experience in computer systems concepts with an emphasis in microcomputer applications
Certificate Outcomes
- Demonstrate ability to manage workgroup resources to include file shares, print shares and physical connections
- Proficiently install, configure and support industry required applications
- Proficiently use integrated software packages to analyze and support business problems related to the IT infrastructure
Admission Requirements
Students are admitted to the program each semester. Students must have program approval, a completed application, and other required information submitted by the due date. If there are openings after the application deadline, any remaining openings will be filled on a “first-come” basis.
To be admitted into the CIS program students must:
- Fulfill all WCCCD admission requirements
- Complete a WCCCD Program Application and submit to the Campus Academic Officer
- Declare program intent on the WCCCD admission application or change program intent at the campus admission office
- Fulfill course placement requirements based on the ACCUPLACER® assessment
- Obtain an Educational Development Plan of Work, outlining the student’s plan for program completion from an academic advisor
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