Hotel and Restaurant Management, CERT

College Certificate: (CERT-HTM)

About the Program

The Hotel and Restaurant Management College Certificate program prepares students for immediate employment in the hotel industry. Students will learn about the different departments within the hotel. The areas of front desk, food and beverage, housekeeping, facility management, catering and sales will be explored. The course objectives are reached by the use of case analysis, technology, leadership and marketing training. The Hotel and Restaurant Management certificate is designed to prepare students for a broad range of positions across the hospitality industry.

College Certificate Goals

• To prepare students for careers in the hospitality field by providing a foundation for advancement and professional development

College Certificate Outcomes

• Students will be able to perform all entrylevel functions in the rooms division, housekeeping area and food and beverage service departments
• Apply knowledge of the hospitality industry, within a specific career track within the industry, and demonstrate the unique professional requirements pursuant to a successful career
• Communicate effectively using written, oral and nonverbal skills including the use of technology in the gathering and presenting of information
• Interpret and analyze information to engage critical thinking and problem solving with regard to business performance of hospitality operations and budgeting
• Understand, articulate and demonstrate the practice of ethical, legal and safe professional behavior
• Demonstrate effective and competent use of necessary computer and software systems specific to the industry
• Knowledge and application of accounting principles, including, but not limited to budgets, labor, menu planning and inventories
• Demonstrate knowledge of and proficiency in completing security audits
• Demonstrates and presents an image of a self-confident, knowledgeable employee with excellent interpersonal skills interacting with guests, clients, and colleagues

Admission Requirements

Students are required to do the following:

• Fulfill all WCCCD admission requirements
• Possess a high school diploma or GED
• Submit a transcript (copy) of grades earned for transfer in any course completed at WCCCD
• Declare intent to enter this program on the WCCCD Application for Admission or change intent at the Admissions Office
• Complete a WCCCD Program Application and submit to the Campus Academic Officer
• Fulfill course placement requirements based on the ACCUPLACER^® assessment